Customer

Support

At Rent Now Pay Later Ghana, we solve rental problems and not interested unrelated issues (talkshop, mere idle talk, etc). Hence we encourage you to review our FAQ and Glossary sections before contacting us as questions that have been answered there may not be responded to again with all due respect. Perhaps you may want to review our How this service works before signing up to get started - As over 99% of enquiries we receive have answers already provided on these two pages.

If we need to contact you, we'll only call you from any of the phone numbers of The DCANS Contact Centre:

0244-189-193 [whatsapp-enabled],

0244-189-817,

0244-189-402.

 

Please note that, these phone numbers (used by all subsidiaries, divisions and units of The DCANS Group Limited in Ghana), do not receive incoming calls - relevant outbound calls only (rein in costs and provide good existing and/or prospective tenant outcomes). Existing tenants are advised to contact their assigned property managers directly, for faster support.

If you need to speak to us over the phone or schedule relevant in-person meeting at any of our office premises, kindly use the form below to request a callback or book an appointment. We'll only call you from our office number above if we need to speak with you.

All emails from will come from our official email address: This email address is being protected from spambots. You need JavaScript enabled to view it. or [Note: Automated emails when you successfully submit your online application will only come from: This email address is being protected from spambots. You need JavaScript enabled to view it.] .

 

Whatsapp Chat Support

You may seek relevant whatsapp support by 0244-189-193. All unrelated and/or fraudulent messages (including those useless lotto messages) will automatically be deleted and senders blocked and reported to platform owners and law enforcement agencies. 

 

About Your Data:

All your information is for internal use only. We will treat them confidentially. We only collect non-sensitive personal data, as part of our anti-fraud, greater efficiency, privacy policy and applicable data protection laws. For information about what we do with personal data see our privacy policy.